FAQ’s

Allergy Advice

Is the chocolate nut free?
Please be aware that our chocolates (or ingredients used) may contain nuts, nut traces, gluten, wheat or egg. Even if the chocolate does not actually contain any of the above, we are not able to guarantee the possibility of any cross contamination during the transportation, storage or the manufacturing process. Therefore our products may be unsuitable for allergy suffers or for those who may have a specific food intolerance.

General

Can you supply table favour gifts and chocolate buffet tables for other occasions?
The Chocolate Buffet Company are able to provide table favour gifts and chocolate buffet tables suitable for just about any occasion or event that you can think of including weddings, civil partnerships, engagement parties, celebrity events, anniversaries, special birthdays, christenings, Bar Mitzvahs, corporate events, charity balls……the list is endless!
Do you have a shop?
We do not currently have a shop. We choose to sell all of our products online, so that we are able to supply our customers with a luxurious range of high quality products at very competitive prices.
Do you re-use left over chocolates from the buffet tables?
You can be assured that at each event we use a new and fresh display of chocolates. At the end of the evening, any chocolates remaining belong to the bride and groom. However, if you would like us to, we will request the DJ to make an announcement that the chocolate buffet is due to close. Your friends and family will be invited to select their own assortment of chocolates to take home with them as a small gesture of thanks and a momento of your special day (small bags will be provided).If you require small boxes (personalised or plain) for your guests to take home, this will incur a further cost. Please call us on 0845 9000 543 for further details.
How should I store the table favour gifts?
We would advise to store your order in the original boxes and packaging that it was delivered in. Ideally store in a cool dry place, out of the reach of any animals and little people’s hands! Chocolate can be particularly sensitive to heat, humidity, light and strong odours therefore should always be kept in a stable environment. A constant temperature of approximately 14 – 18 C is the ideal. If too hot the chocolate may melt or disfigure, if too cold the chocolate may ‘bloom’ (the development of a white powdery surface residue).
What is the shelf life of the chocolates?
This will very much depend on the type of chocolate. Standard milk chocolate products e.g. milk chocolate foiled hearts or Neapolitan squares, will have a shelf life of approximately 6-12 months, whereas some of our finer fresh cream truffles may only have a 3-6 months shelf life. How the chocolate is stored is relevant and can have a huge impact on the overall general appearance and taste.
Where do you get the chocolates from?
Our premium quality chocolates and truffles are sourced from some of the top European chocolatiers including those from Belgium, Switzerland and France to name but a few. We also stock a range of mouth watering fresh cream truffles supplied by one of our very own British chocolatiers and a growing list of other top class British suppliers.
Why do we give wedding favours?
Historically, wedding favours date back to the wealthy European aristocrats who would present their guests with a bonbonniere – a small trinket box made of crystal, porcelain and precious stones containing sugar cubes to symbolise wealth and royalty (a very expensive and precious commodity at the time). Over the centuries, this tradition evolved into the offering of 5 sugar coated Jordan almonds to represent health, wealth, happiness, fertility and long life. These days, the emphasis is very much based on coordinating with the overall colour scheme or theme of the wedding. Today however, favours still carry the same basic sentiment of showing gratitude and thanks to those who have helped to celebrate and share your special day. Ultimately, favours are now given as a token gesture of thanks, one which your guests are sure to appreciate.
Why should I buy from The Chocolate Buffet Company?

The Chocolate Buffet Company specialise in supplying stunning bespoke table favour gifts, unique chocolate buffet tables and delicious chocolate centre pieces using premium quality chocolates, truffles and fudge sourced from some of the best chocolatiers from around the world.

Ordering your wedding and event favour boxes and bags from us not only saves you money, but also leaves you with some extra precious time to concentrate on all the other important aspects of planning your big day or special occasion. Unlike many other online businesses, our table favour gifts are ready made, ready filled and ready to go!

Placing an order

Can I order samples?
It may be possible to purchase Individual items (excluding personalised products) ahead of the required 4 week time scale, but will still incur the standard £6.95 delivery charge. Please email or call us on 0845 9000 543 for further details.
How do I place an order?
Orders may be placed on the Chocolate Buffet Company’s online website through our secure server. Simply select the products you wish to purchase, the quantity and any colour and /or customisation requirements then add them to your basket. After checking that all the order details and relevant information is correct, proceed through to checkout and follow the instructions. The standard delivery charge for mainland UK is just £6.95. Alternatively, you may wish to call us on 0845 9000 543. Orders to Northern Ireland, Isle of Wight, Channel Islands, Isle of Man, Highlands and Scottish Islands please contact us for a quotation.
Is there a minimum order for your table favour gifts?
Due to the nature of our business we do require a minimum order quantity of 20 units. However, after this minimum requirement, we are then happy to proceed with single numbers e.g. x 21 units.
What methods of payment do you accept?
We accept all major credit and debit cards.
When should I book my chocolate buffet table?
To ensure that we can dedicate our full attention and commitment to each and every special occasion, we endeavour to only fulfil one chocolate buffet booking per day. Therefore, it is advisable to book as far in advance as possible. Once we are in receipt of the booking deposit fee, your chosen date is then secure. The remaining balance will be required no later than 6 weeks prior to the event.
When should I place an order for my table favour gifts?
We would advise our customers to place an order well in advance of the wedding or event date. To accommodate the order processing, stock availability plus the delivery schedule, we would suggest no later than 4-6 weeks prior to the wedding or event.

Specifications

Can I choose my own chocolates?

The experience we have developed along the way has given us the knowledge to identify which particular chocolates can be accommodated and best presented in the various boxes and bags. We may occasionally be able to consider individual requests, so please feel free to call with regards to the various options available.

With regards to the chocolate buffet tables, we have sourced a vast selection (approximately 22 varieties just in the bronze package) of assorted premium quality chocolates, truffles and fudge. With this vast range to choose from, we are confident that there will be something to suit all tastes.

Can you colour match my theme?
We are in the fortunate position to be able to offer our customers a range of unique and bespoke designs, not just with the wedding and event favours, but also incorporated into the chocolate buffet tables. Although we can’t promise to exactly match your colour theme, we can certainly coordinate with it. Please feel free to email or call us on 0845 9000 543 to discuss specific requirements.
Can you create a bespoke order?
The answer is simply yes. Just call us on 0845 9000 543 and we will happily discuss your specific requirements. We will try our utmost to fulfil your individual requests where possible.
What foil colours and fonts do you use?
Unless otherwise advised, our standard choice of foil colours would be metallic silver, metallic gold or occasionally black for the printing of personalised ribbons. Text will usually be printed in a traditional clear font e.g. Arial or Times New Roman, again, unless a specific font is requested.

FAQ’s